by Michelle | May 13, 2013 | Business Start-up, Entrepreneurs, Women Business Owners
If you’re a business owner who’s either in or been through the start-up phase, you’ll know that whilst there are benefits of working from home, there are also downsides to working from home too. After the euphoria of not having to commute, wake up early, or even get...
by Buck Samrai | Apr 30, 2013 | Entrepreneurs, Great Service, Small Business Planning, Women Business Owners
Given every news channel has been talking about the potential for increased conflict with North Korea for the last couple of weeks, I thought now might be a good time to visit how to deal with conflict. Although the potential for conflict exists in every workplace,...
by Michelle | Apr 23, 2013 | Business Start-up, Small Business Planning, Women Business Owners
Whether you’re in that first initial push to get a business up and running or you’re several years into business, no doubt you’ll come across a period when you want to get more from your business. That might be gaining more clients, bigger customer spends, broadening...
by Buck Samrai | Apr 16, 2013 | Freeing up time, Outsourced Admin, Women Business Owners
Gosh the year is flying by, it’s almost the end of the first quarter and things are well and truly ramping up. Business confidence seems to be on the rise, everyone’s got their heads back in the business game and the pace everyone’s back working at is blistering. And...
by Michelle | Apr 9, 2013 | Building Leverage, Business Start-up, Customer Experience, Small Business Planning, Women Business Owners
5 Tips for Finding & Catching Them Now Easter is over and all those ‘pesky’ holidays early in the year are now over, business life can resume normal programming. And for most of us that means getting on with new business development. When you first start out...
by Buck Samrai | Mar 12, 2013 | Do what you're great at, Entrepreneurs, Freeing up time, Outsourced Admin
I saw a short, but wonderfully inspiring, video this morning that I had to share. It’s by an eight or nine year old child. Yes, you read that correctly. He’s in primary school – scripted, probably – but boy is he good. And wise, oh my goodness. Although...
by Michelle | Feb 26, 2013 | Business Start-up, Small Business Planning, Women Business Owners
Now that we’re well past the holidays , January thinking and planning time – business life is returning to normal. But what do you do if you’re still quiet? In the early stages of building your business, there are a million things to do that keep you busy and...
by Buck Samrai | Feb 21, 2013 | Customer Experience
Someone was speaking at an event the other day on the topic of sales. As a business owner, I’m particularly interested in sales – because without sales you don’t have a business. And without sales, you don’t have customers – which in my book should be the...
by Michelle | Feb 12, 2013 | Business Start-up, Outsourcing, Small Business Planning, Women Business Owners
Recently I took a look as one does at the end of financial year at how the business was doing. And despite the lingering tail of the GFC that is still affecting business confidence, our business was doing okay, well even. Given the SOI business has now operated for...
by Buck Samrai | Feb 5, 2013 | Business Start-up, Entrepreneurs, Freeing up time, Life Balance, Phone Answering, Women Business Owners
You’re back in the office. The sun is shining, you have exciting business plans for 2013 and all you need is a week in a vacuum to get yourself sorted. What you’ve got, however, is ringing phones, 10 more phone calls to return, a mountain of emails, harried customers...
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